Bundaberg Regional Council is implementing a consistent and streamlined process for the submission of supplier invoices to support efficient processing and timely payment.
Effective from 1 July 2026, we kindly ask that invoices issued to Bundaberg Regional Council are submitted in accordance with the following:
- Invoice issue email address
a) All invoices must be emailed directly to ap@bundaberg.qld.gov.au.
(i) This email address can be independently verified via Council’s Working with Council webpage. - Centralised submission
a) To help us process invoices as efficiently as possible, please refrain from issuing invoices directly to individual Council employees, including project managers or operational staff. - Invoice requirements
a) To assist us in verifying and processing your invoice promptly, please ensure your invoice includes:
(i) the Purchase Order Number and Contract Number (i.e. TEN/XXXX) authorising commitment of the goods and/or services being supplied;
(ii) the name of the Council employee who engaged your services or supply; and
(iii) confirmation of the Council officer who approved the goods or services being invoiced (e.g. site supervisor, delivery docket signatory, or the engaging officer where applicable).
Providing this information upfront helps minimise delays and ensures your invoice can move through Council’s accounts payable processes smoothly.
We appreciate your cooperation and partnership in supporting this improvement.
If you have any questions or need assistance, please feel free to contact the Accounts Payable department at ap@bundaberg.qld.gov.au or phone customer service on 1300 883 699.
