Two standout local businesses have shared the win in this year’s Bundaberg Chamber of Commerce Small Business of the Year with the award going to VC Rural and Rehab Wise Physiotherapy.
The award celebrates excellence in business achievement by small businesses across the region and is sponsored by Bundaberg Regional Council.
Mayor Helen Blackburn said she congratulated both winners on their well-deserved recognition.
“It’s really inspiring to see small businesses in our region be publicly applauded for their commitment to their customers and communities,” Mayor Blackburn said.
“Council is proud to sponsor the Small Business of the Year award each year as part of our Small Business Friendly Commitment.”
Customer focus in Gin Gin
VC Rural was recognised for providing the Gin Gin community with an independent, locally owned and operated rural store serving the rural and animal health sector.
VC Rural Manager Nadia Gillies said the company had built its reputation on being a trusted partner for the community.
“Every customer who walks through our doors is met with a commitment to exceptional service, and genuine care,” Nadia said.
“We offer a range that gives our customers a “one stop shop”, allowing customers’ needs to be met locally, providing quality products, service & information to ensure the best outcomes for our customers and their animals. “
“We offer the community industry updates and informative seminars which aims to collaborate and strengthen community connections.
VC Rual also support local schools and community events through sponsorship, and advocate for promoting Ag in the younger generations.
Nadia said the team’s approach to customer service was the secret to their success.
“At VC Rural, we believe customer service is not a department – it’s our culture,” she said.
“We pride ourselves on creating experiences that consistently exceed expectations, ensuring that every interaction is positive, personal, and memorable.
“We are passionate about our rural community, and this award displays the determination, dedication, and hard work of our team, striving to be an industry leader in our field.”
Patient-centred care recognised
Rehab Wise Physiotherapy is a locally owned clinic founded by Matt Churchill and Seb Martinez offering a comprehensive range of physiotherapy services championing patient-centred care in Bundaberg Central.
Co-Director Seb Martinez said the clinic’s success came from a genuine commitment to helping people achieve their goals.
“The team takes the time to listen, explain conditions clearly, and provide tailored treatment,” he said.
“We consistently hear from clients that they value our communication, professionalism, and the welcoming, supportive environment we create.
“This win reflects the hard work of a passionate team and the trust our community places in us.
Seb said the whole team was very proud to be recognised by the award win.
“We are very grateful for the recognition and truly humbled by the award,” he said.
“It was unexpected, and we were already honoured that someone took the time to nominate us.
“The whole team is very proud, and we’re thankful to our patients and our community for their ongoing support.”
Bundaberg Chamber of Commerce Business Excellence Awards 2025 were held on 15 November at Bundaberg Multiplex Sports and Convention Centre.
